


EIP Design

An old fashion gym wanted to renovate its business solution from paper works to digital works. When a traditional company wants to revamp its business, the key is always the stakeholders, not the design or others. Thus, I’ll share more than the design as following.
I was a product designer coordinating 3 engineers and 2 project managers. I took over the previous version that made 10 years ago, sketched the framework with a manager, and arranged the priority of development for the engineers.
Review the Old System → Interview the Clients → Conduct Function List with Managers → Design
To discern the interest that stakeholders never told is more important than design. For example, the protein powder is the only reason why a stakeholder joined this conglomerate. Hence, even though this item is unprofitable, I still have to keep a seat for this item.

After endless meetings and discussions, my team and I conducted the requirement list for the next step.

Everything important means nothing important, so I have to arrange the sequence of the function list for developing the product.
Besides, my team needed a schedule to follow and review. I tried different management software, such as Jira, Trello, Bitrix24 and etc. And I used Notion because it’s slight, user-friendly, and easy to learn. Also, my team members like it.



I learned the different naming systems from my team’s engineers, and keeping team members to adopt the same naming language is powerful.



The coaches use the tablet app to help the students know their process and plan exercise schedules. The key function for this business is the coaches could promote and sell the products directly through this app. There is a transparent and friendly tunnel connecting the coaches and the students.
EIP solution always solves the pain point of a large business, and design will play role in the solution. Especially the system could use excess data collected from clients. However, it’s difficult to conduct the functions without comprehensive insight. Therefore, a designer should demonstrate the potential of applications of data and guide the direction to develop the solution.